Hi Ritesh Pathak,

Thank you so much for reaching out and sharing your honest feedback with us. We're truly sorry to hear that your recent experience with the product didn’t meet your expectations.

At Desipick, we take pride in curating a wide range of quality products, but we’d like to clarify that the formulation, sizing, and packaging are managed directly by the brand itself. That said, we completely understand how important it is for every product to feel worth your trust and investment.

It’s also worth noting that results can vary based on factors like skin or hair type, climate, or application methods—and we’re always here to help troubleshoot or recommend alternatives that may be a better fit.

Your satisfaction means a great deal to us, and your feedback will absolutely be shared with the brand’s team to help them improve. In the meantime, we’d love the opportunity to make this right for you. Please feel free to reach out to us at support@desipick.com.au, and we’ll be happy to offer you a suitable resolution.

Thank you once again for your feedback and for being a part of the Desipick family. We truly appreciate your support and hope to serve you better in the future.

Warm regards,
Team Desipick.