• If the steamer is not working, it does not necessarily mean the product is defective. Please follow the troubleshooting steps: fill water up to the MAXIMUM level and try again. If steam is still not produced, add one small pinch of salt using your finger only (never use a spoon). Kindly read all bullet points, product description, usage instructions on the product box, and the user manual carefully.
• Item dimensions L x W x H 

Note: The item is guaranteed to be authentic. Product images are purely illustrative. Images/packaging/labels may vary from time to time due to changes in the manufacturing batch and location of the manufacturer. The product description is provided solely for informational purposes and may include additional ingredients.